Privacy Policy

Updated : August 20,2025

This Privacy Policy explains how we collects, uses, and discloses information about you when you use our website and services, including the generation of Chinese/English exam pages for students and providing customer service for schools. We are committed to protecting your privacy and handling your data in an open and transparent manner.

① Information We Collect

We collect information to provide and improve our Service. The types of information we collect depend on how you interact with our Service:

?For Students:

Account Information (Students): Name or a pseudonym, student ID (if provided by the school), and a password.
Exam Data: Your answers, scores, and performance on the exams you take through our Service.

Important Note: We collect student information under the direction of the school and the educators. Schools are responsible for obtaining parental consent where required by applicable law, such as the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personal information directly from children under the age of [13 or as required by law] without prior consent from a parent or legal guardian.

?For School Administrators and Educators:

Contact Information: Name, email address, phone number, school name, and school address.
Account Information (Administrators): Username, password, and other information related to your account.
Communication Data: Information you provide when you contact our customer support.

?Automatically Collected Information:

Usage Data: Information about how you use the Service, such as pages visited, time spent on the site, and access times.
Device Information: IP address, browser type, operating system, and unique device identifiers.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information.

② How We Use Your Information

We use the information we collect for the following purposes:

To Provide and Maintain the Service: To create and manage your account, generate exam pages, and facilitate exam delivery.
To Improve and Personalize the Service: To analyze usage patterns, optimize exam content, and enhance user experience.
To Provide Customer Service: To respond to your inquiries, provide technical support, and address issues.
To Communicate with You: To send you service-related notifications, updates, and other relevant information.
For Security: To detect, prevent, and address technical issues and fraudulent activities.

③ How We Share Your Information

We do not sell your personal information. We may share your information with the following parties:

With Schools and Educators: We share student exam data and performance with the student's school and their designated educators to support educational purposes.
With Third-Party Service Providers: We use third-party companies to help us operate our Service, such as for cloud hosting, data analysis, and customer support. These providers are bound by confidentiality obligations and are only authorized to use your information as necessary to provide services to us.
For Legal Reasons: We may disclose your information if required by law or in response to valid requests by public authorities.

④ Keeping Your Data on Lockdown

We implement reasonable and appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure

⑤ Your Choices and Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

💡

Access: The right to request a copy of your data.
Correction: The right to request corrections to inaccurate information.
Deletion: The right to request the deletion of your data.
Objection: The right to object to our use of your data.

To exercise these rights, please contact us as provided below. For student data, such requests must typically be made by the school or a parent/guardian.

⑥ Keeping Your Data on Lockdown

We will retain your personal information for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Student data is retained for the duration of the school's contract with us, and as per the school's instructions.

⑦ Keeping Your Data on Lockdown

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the Effective Date.

If you have any questions about this Privacy Policy, please contact us:

Email: [email protected]